Shipping and Delivery Policy

Shipping and Delivery Policy

At ongroupmart.com, we are committed to providing you with a seamless shopping experience from purchase to delivery. Please read the following information to understand our shipping and delivery procedures:

Shipping Zones:

We currently ship to addresses within India

Processing Time:

Orders are typically processed within 7 business days after payment confirmation. Please note that processing time may vary during peak seasons or promotional periods.

Shipping Methods:

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 7 business days.
  • Express Shipping: Estimated delivery within 7 business days.

Shipping Costs:

Shipping costs vary depending on the shipping method selected, the destination, and the weight and dimensions of the package. The shipping cost for your order will be calculated and displayed at checkout.

Tracking Your Order:

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track the status of your order by clicking on the tracking link provided in the email or by logging into your ongroupmart.com account.

Delivery Time:

Delivery times may vary depending on the shipping method selected and the destination. While we make every effort to deliver your order within the estimated timeframe, please note that unforeseen circumstances such as weather conditions or customs delays may impact delivery times.

Delivery Attempts:

Our shipping partners will attempt to deliver your package to the provided shipping address. If no one is available to receive the package, they may leave a delivery notification with further instructions, or they may attempt delivery on another day.

Undeliverable Packages:

In the event that a package is deemed undeliverable due to an incorrect shipping address provided by the customer or other reasons beyond our control, the package will be returned to us. We will contact you to arrange for reshipment, and additional shipping charges may apply.

Shipping Restrictions:

Please note that certain items may be subject to shipping restrictions or regulations imposed by local authorities or carriers. We are unable to ship restricted items to certain locations, and orders containing restricted items may be canceled.

Why We Don’t Offer COD

  • low price Lower Prices for YouAvoiding COD helps us cut costs and pass the savings on to you.
  • reduce return Reduce ReturnsHigh COD return rates drive up prices – online payments keep our deals hot.
  • fast service Faster ServiceOnline payments mean your order is processed and shipped faster.
  • purchase guarantee Purchase GuaranteeShop with peace of mind – our payment system is secure and hassle-free.

Our Promise to You

  • genuine products Genuine ProductsQuality you can trust.
  • satisfaction 100% SatisfactionWe’re committed to your happiness.

Contact Us:

If you have any questions or concerns about our shipping and delivery policy, please feel free to contact our customer support team at onegroupmart@gmail.com.